FAQ

Frequently Asked Questions (FAQ)

Welcome to The Flipmart Help Center!
Find quick answers to the most common questions below 👇

🧸 1. What products do you sell?

We offer a wide range of kids’ toys and kitchen tools designed to bring fun, creativity, and convenience to your home.

🚚 2. How long does delivery take?

Our orders are usually delivered within 5–7 business days, depending on your location. You’ll receive a tracking link once your order is shipped.

💳 3. What payment methods do you accept?

We accept all major debit/credit cards, UPI, and net banking for a safe and smooth checkout experience.

🔁 4. Can I return or exchange a product?

Yes! If your item is damaged or defective, you can return or exchange it within 7 days of delivery. Please contact our support team for assistance.

📦 5. How can I track my order?

Once your order is shipped, we’ll send you an email or SMS with a tracking link to check your delivery status anytime.

📞 6. How do I contact customer support?

You can reach us anytime at support@theflipmart.com or through our Contact Us page.

🎁 7. Do you offer discounts or deals?

Yes! We regularly run special offers and festive discounts. Follow us on social media or subscribe to our newsletter to stay updated